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Are you PCI compliant?

Yes, EskHosting's hosting is fully PCI (Payment Card Industry) compliant and uses ISO...

Can I change my website's PHP configuration?

Yes, you can. This is available via the Manage Hosting > Select Package > PHP Configuration section...

Can I enable GZIP Web Server Compression?

Gzip is a great of compressing files for faster network transfers - helping them load faster, so improving...

Can I view my FTP, email address, or database passwords?

We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control...

Can you update the version of cURL on your webservers?

Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part...

Do you disallow any WordPress plugins on your WordPress platform?

How can I create a subdomain?

To create a subdomain: Log in to https://cp.eskhosting.com Head to Manage Hosting -> Manage. Select...

How can I modify my hosts file?

Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain name. This...

How can I tell if DNS has propagated for me?

If you're unsure whether DNS has fully propagated for you, you should check the IP address your requests...

How do I find the IP address of a hosting package?

If you're managing DNS elsewhere, or simply wish to know the IP address of a package, you can find this...

How do I import a .sql file via phpMyAdmin?

You can use phpMyAdmin to import an .SQL file with your database information. To do this: Log in to your...

How do I set up a cron job?

You can set up a cron job or 'scheduled task' in the Scheduled Tasks section of your hosting packages...

How do I use the File Permissions Checker?

The File Permissions Checker allows you to easily view and fix file permission issues which don't match our...

How do I use the Website Malware Scanner?

Overview One of the major problems with malware is its persistence. This is why EskHosting's Website...

How do I use traceroute?

Traceroute is a tool used for diagnosing network-related issues. It does this by displaying the route to...

How do I view the most recent backups taken by Timeline Backups?

Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30...

I can't connect via FTP, what can I do?

There are a few common reasons why you may not be able to connect successfully via...

Is ImageMagick supported?

ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path to the...

Is Sellerdeck supported on your platform?

Yes, Sellerdeck - the ecommerce toolset - is fully supported on the EskHosting web...

Should I choose a Linux or Windows hosting package?

The type of platform you should choose depends on the software you plan to use to power your website....

Temporary URLs: what are they, and what are they used for?

When you create a hosting package you're given a temporary URL. There are a few reasons why you may want...

What do I do if I believe a site is in breach of the Acceptable Use Policy/Terms of Service?

EskHosting impose a strict Acceptable Use Policy and Terms of Service which customers must adhere-to. These...

What is the IP address that my site uses for external connections?

Due to the distributed nature of our network, the IP address your site uses to make outbound connections...

Where can I view the nameservers of a domain?

If you manage your domain name with EskHosting and have access to it via cp.eskhosting.com you can view the...

Why am I seeing an Upgrade to PRO message within Web Builder?

Not to worry! When a hosting package is created it’s essentially allocated to our standard platform. We...